Terms & Conditions

Welcome to Bhanumart! By using our app and services, you agree to the following terms and conditions. Please read them carefully before making any purchase or using the platform.

  1. Introduction
    Bhanumart is your trusted one-stop solution for all your grocery and household needs, offering a seamless and convenient shopping experience with home delivery. By accessing or using our services, you agree to be bound by these Terms & Conditions.
  2. Account Registration
    To use Bhanumart, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
  3. Service Availability
    Bhanumart strives to provide uninterrupted service, but there may be times when the app is unavailable due to scheduled maintenance, technical issues, or factors beyond our control. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
  4. Orders and Payments
    All orders placed on Bhanumart are subject to availability. Prices for products are displayed on the app and are subject to change without notice. You agree to provide accurate payment information and authorize Bhanumart to charge the selected payment method for the total amount of your order, including any applicable taxes and delivery charges.
  5. Product Availability
    Bhanumart partners with local supermarkets to offer a wide range of fresh produce, pantry staples, dairy, and household essentials. However, product availability may vary depending on the store location. In case a product is unavailable, we will notify you, and you may be offered a substitute or refund.
  6. Delivery Policy
    Bhanumart offers fast and reliable delivery services from your favorite local stores. Delivery times may vary based on location, order size, and delivery partners. We aim to deliver orders within the estimated timeframe, but delays may occur due to unforeseen circumstances. Delivery fees will be displayed during checkout.
  7. Returns and Refunds
    If you are unsatisfied with a product, you may be eligible for a return or refund, subject to the product return policy. Perishable items such as fresh produce may have limited return options. Refunds will be processed to the original payment method used at the time of purchase.
  8. Promotions and Discounts
    Bhanumart offers exclusive deals, promotions, and discounts. These offers are subject to specific terms and may have an expiration date. We reserve the right to modify or cancel any promotion without prior notice.
  9. User Conduct
    By using Bhanumart, you agree to:
    • Provide accurate, current, and complete information during registration.
    • Use the app for lawful purposes only.
    • Not misuse or interfere with the functionality of the platform.
    Bhanumart reserves the right to terminate or suspend accounts for violations of these terms.
  10. Privacy
    Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
  11. Limitation of Liability
    Bhanumart is not responsible for any damages or losses resulting from the use or inability to use the app, including but not limited to direct, indirect, incidental, or consequential damages. Our total liability to you shall not exceed the amount paid by you for the relevant order.
  12. Changes to Terms
    We may update these Terms & Conditions from time to time. The revised version will be effective as of the date it is posted. It is your responsibility to review these terms regularly.
  13. Governing Law
    These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law provisions.
  14. Contact Us
    If you have any questions or concerns about these Terms & Conditions, please contact our support team at admin@bhanumart.com or call us at +916359616263.